Agency CX Work

Here you’ll find the creative, fast‑paced work that built my foundation—designing digital, retail, and e‑commerce experiences for global brands in highly competitive markets. These projects strengthened my storytelling, consumer empathy, and omni‑channel execution before I transitioned into consulting and enterprise product leadership.

Case Studies

AXE Walmart CX Activation

Award-winning omni‑channel retail experience—digital + in‑store content orchestrated to drive awareness, aisle engagement, and conversion.
 

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CrockPot E‑Commerce

E‑commerce journey refresh—product discovery, content strategy, and conversion paths designed for faster decisions and deeper engagement.
 

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