Enterprise Experience Projects
This section highlights enterprise experience projects where I redesigned high‑stakes workflows, strengthened compliance and usability, and delivered clearer, more efficient tools for business and consumer audiences.
Case Studies
Kemper Health
Unified, tablet‑first agent workflow—streamlined compliance, reduced manual steps, and clearer field execution across markets.
Retailer Ordering Portal
Modernized B2B ordering experience—clean IA, guided flows, and self‑serve controls that cut phone reliance and improve order accuracy.