Key Deliverables: Client and Customer Design Workshops, Business Requirements, Customer Journey Mapping, Mental Models, Task Analysis, UX Strategy, UX + Workflow concepts, Wireframes, UI Design, and Design PATTERN Library
Business challenge: Transform the existing Vision Wheel site (visionwheel.com) and make it eCommerce enabled for the company’s retail dealers and OEM/OES customers.
What we Made: A secured online portal for dealer and customer ordering, built on a custom Express.JS with admin access for rapid content updates, and interchangeable component options per user groups.
IMPACT:
Boost the speed of annual item ordering, improved workflows, eliminated over the phone orders, armed sales team with a destination to showcase product and take orders in person.
